Welcome to Vishwam.

These Terms & Conditions ("Terms") govern your access to and use of the Vishwam mobile application (the "App"), operated by Vishwam Technologies ("we", "us", or "our"). By using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.

These Terms apply to:

• Users who access the App to request services

• Service Providers who subscribe and offer services through the App

1. Description of Services

Vishwam is a digital platform that connects Users with subscribed Service Providers. Through the App:

• Users can browse, locate, and request services listed by providers.

• Providers can subscribe to the platform and list their services for booking.

We act solely as a technology facilitator. We do not provide the services listed; those are offered independently by third-party Service Providers.

2. User Obligations

As a User, you agree to:

• Provide accurate registration details

• Use the App only for lawful purposes

• Select services responsibly and verify details before booking

• Allow location access for better service discovery (optional)

• Pay the agreed service amount after completion via the App

• Refrain from abusive, illegal, or fraudulent behavior within the App

3. Service Provider Obligations

As a Service Provider, you agree to:

• Subscribe to the platform before listing any services

• Provide accurate service and pricing details

• Keep your availability and location up to date

• Maintain professional standards during service delivery

• Comply with local laws and licensing applicable to your service category

• Accept payments only via the App’s integrated system unless otherwise agreed

Failure to maintain an active subscription may result in the suspension of your ability to list or deliver services on the platform.

4. Subscription & Payment

• Providers must pay a recurring subscription fee to list their services.

• Users will pay the service fee directly to the provider after the service is completed, using the secure payment gateway integrated within the App.

• We may charge a platform or convenience fee, which will be disclosed at the time of transaction.

All payment data is handled securely through a third-party payment processor. We do not store sensitive financial data.

5. Location Access

The App uses location data to:

• Show providers near the user

• Show the provider’s location to the user before service begins

Users and providers must grant location permissions for these features to work properly. Location data is used only for service delivery and is not shared outside the platform.

6. Cancellation and Refunds

• Users may cancel a request before the service starts. Refund eligibility depends on the provider’s cancellation policy.

• Providers may cancel a booking due to unavailability or other valid reasons but must notify users promptly.

• Disputes and refund requests must be submitted via the App’s support section within [X] days of the service date.

7. Account Suspension or Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms

• Provide false information

• Engage in abusive or fraudulent activity

• Breach subscription or payment policies (for providers)

You may also deactivate your account at any time through the App.

8. Intellectual Property

All content, trademarks, logos, and software associated with Vishwam are the property of Vishwam Technologies and protected by applicable intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the App.

9. Limitation of Liability

We are not responsible for:

• The quality, timeliness, or legality of services provided by third-party providers

• Any disputes, damages, or losses arising from transactions between users and providers

• Any indirect, incidental, or consequential damages related to your use of the App

Our liability, in any case, will be limited to the amount paid to us, if any, in the 30 days prior to the claim.

10. Privacy

Our collection and use of your personal information is governed by our [Privacy Policy]. By using the App, you agree to that policy.

11. Changes to Terms

We may update these Terms from time to time. We will notify you via the App or email. Continued use after changes means you accept the new Terms.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of [Insert Country/State], without regard to conflict of law principles.

13. Contact Us

For questions or concerns about these Terms, contact us at:

📧 Email: [dwarakasai21@gmail.com]
📞 Phone: [+91 9948246993]