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Privacy Policy

Welcome to Vishwam. Your privacy is important to us.

This Privacy Policy explains how Vishwam Technologies ("Vishwam", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you access or use our mobile application ("the App") as a User or Service Provider.

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information to deliver and improve our services:

1.1 Account Information

Collected during registration:

  • Full Name

  • Email Address

  • Phone Number

  • Profile Photo (optional)

  • Password (encrypted)

1.2 Provider Subscription Details

For providers offering services through the App:

  • Business/Provider Name

  • Services Offered

  • Subscription Status & Payment Details

  • Service Availability & Schedule

1.3 Service Usage Data

  • Services selected or provided

  • Service dates and times

  • Communication between users and providers (in-app)

1.4 Location Data

  • User’s live or selected location (to find nearby services)

  • Provider’s real-time location (shown to user before service starts)

Note: Location is collected only with your permission and can be managed via device settings.

1.5 Payment Information

  • Transaction details (amount, time, status)

  • Payment method (processed securely via third-party payment gateways – we do not store full card details)

1.6 Device & Technical Information

  • Device model, OS version, unique identifiers

  • IP address

  • App version

  • Crash logs & diagnostic data

2. How We Use Your Information

We use the collected information to:

  • Create and manage user/provider accounts

  • Enable providers to list services after subscribing

  • Allow users to browse and select services

  • Show provider location before service starts

  • Facilitate secure payments after service completion

  • Send notifications and service updates

  • Provide customer support

  • Monitor and improve app performance

  • Ensure compliance, safety, and fraud prevention

3. Sharing of Information

We may share information in the following cases:

  • With service providers or users: for fulfilling service requests

  • With payment processors: to complete secure transactions

  • With legal authorities: when required by law or for legal processes

  • With third-party analytics services: for improving app performance (non-personal data)

We do not sell personal information to third parties..

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide services

  • Fulfill legal and regulatory obligations

  • Resolve disputes and enforce agreements

When no longer needed, your data will be securely deleted or anonymized.

5. Your Rights & Controls

Depending on your jurisdiction, you may have the right to:

  • Access and review your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent for data processing

  • Disable location tracking

  • Cancel your account

To exercise your rights, please contact us at: [Insert contact email]

6. Data Security

We take your privacy seriously and implement appropriate technical and organizational security measures, including:

  • Encryption of sensitive data

  • Secure API and server infrastructure

  • Access control and authentication

  • Regular security audits

Despite our efforts, no system is 100% secure. We recommend using strong passwords and keeping your login information confidential.

7. Children's Privacy

Vishwam is not intended for use by individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

8. International Data Transfers

If you access the App from outside your country of residence, your data may be transferred to and processed in a different country. By using the App, you consent to such transfers, which are carried out in compliance with applicable laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via the App or by email. The updated version will be effective as of the "Last Updated" date above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

 

Vishwam Technologies
📧 Email: [dwarakasai21@gmail.com]
📞 Phone: [+91 9948246993]